Shipping in Australia is via TNT. Freeze dryers are shipped on small pallets and if you have a residential delivery address the units are delivered to the nearest depot. You will need a van, open backed ute or trailer for collection.
Note that home based businesses or rural based businesses are not eligible for business delivery. A business address for our courier is in an area zoned commercial and generally with forklift unloading facilities.
Pick up from our warehouse in South Kempsey can be arranged on request. You may be able to find your own courier that will deliver to a residential address. Please email us all paperwork required for such collections at least 24 hours in advance.
We ship freeze dryers internationally. Generally this is done via airfreight. Airfreight rates are only valid for 30 days so for preorders we can provide indicative quotes only with the rate to be confirmed closer to the product ETA. For quotes please provide us with the delivery address. Note that airfreight terms are DAP so you are responsible for local GST/taxes/duties etc.