Harvest Right PRO LARGE Home Freeze Dryer Powder Coated Black with Premier Pump NEW 6 TRAY MODEL PREORDER FOR END OF 2023
Frequently Asked Questions for Harvest Right Freeze Dryers
Please create an account on our store and include your residential address. Freeze dryers are delivered to the nearest freight depot unless your delivery address is a business in an area zoned commercial (where there are generally other businesses). Our courier does not deem home based or rural properties as businesses for delivery purposes (the rationale being that a special service is required to deliver pallets to areas where such deliveries are not normally made). We will amend the delivery address on the invoice if your address is residential.
Freeze dryers must be paid by bank transfer. Unfortunately we currently do not offer credit card, Paypal or layby options for these high value items.
If you are pre-ordering you do not need to pay in full to hold a unit. We ask for a holding deposit only which is generally non refundable. Once we confirm that units are in our warehouse and ready to ship we will need the balance of payment made within 3 days.
Once we issue your invoice, we are unable to show any payments on this invoice. We can issue a final paid in full receipt if required on request.
Shipping in Australia is via TNT. Freeze dryers are shipped on small pallets and if you have a residential delivery address the units are delivered to the nearest depot. You will need a van, open backed ute or trailer for collection. When the goods ship you will receive a tracking email and whilst we request that the depot contacts you to arrange collection we suggest that you also monitor the shipment to ensure that it doesn’t get returned to us as uncollected and incur an additional delivery fee.
Note that home based businesses or rural based businesses are not eligible for business delivery. A business address for our courier is in an area zoned commercial and generally with forklift unloading facilities.
Pick up from our warehouse in South Kempsey can be arranged on request. You may be able to find your own courier that will deliver to a residential address. Please email us all paperwork required for such collections at least 24 hours in advance.
We ship freeze dryers internationally. Generally this is done via airfreight. Airfreight rates are only valid for 30 days so for preorders we can provide indicative quotes only with the rate to be confirmed closer to the product ETA. For quotes please provide us with the delivery address. Note that airfreight terms are DAP so you are responsible for local GST/taxes/duties etc.
We recommend a 5000-watt capacity for 40 hours (this is overkill but necessary to ensure trouble free operation) Most solar systems don't have that capacity, and it is very expensive to set up, therefore not practical. Our unit doesn't use that much power per hour (on the high side about 2500 watts at peak) but that is a recommended capacity to ensure trouble free operation. When a system or an inverter is rated for 3000 watts it most likely will overheat and shut down mid-batch as batch time ranges from 24 to 60 hours, Most systems do not have the battery storage capacity to run the unit all night.
If the unit is powered down in the middle of the batch, it would normally start where it left off when power is reapplied. If the duration of the outage is greater than one hour, the unit will assume the product has defrosted and go back to a freeze cycle to protect the pump. The firmware can be advanced to where it left off after power up, but the probability of poor results and pump contamination is extremely high. Users that wish to operate in this manner do so at their own risk, and the resulting damage to the pump is not covered under warranty.
Available Options
Before contacting us please refer to our FAQs here
6 TRAY MODEL PREORDER FOR NOVEMBER/DECEMBER NOT IN STOCK
PREORDER IS NOW AVAILABLE. Shipment is in production and is forecast to be ready for shipment late September. We currently anticipate arrival in our warehouse in November depending on shipping schedules and customs and quarantine in Australia.
You need to email us or create a ticket in order to preorder (do not click the button to be notified when in stock if you wish to preorder, as this button will not provide us the following required information.)
When contacting us to preorder please confirm that you have:
- Created an account on our store
- Entered your address details (we will use this to determine the closest TNT depot unless you include a business name and confirm business hours and that a forklift is on site for delivery)
- Decided which specific unit you wish to purchase. For the next shipment the available options are Medium Powder Coated, Medium Stainless Steel and Large Powder Coated, Large Stainless Steel and XL/Jumbo in Stainless only. Note that Small units are not available in 240V and there is no indication this will change in the near future.
You can order online yourself however if you use a residential address we will amend the order to the nearest TNT depot. A $5,000 deposit is required to hold the order.
Ozfarmer is now the official Australian distributor for Harvest Right USA. Stock is imported directly from the Harvest Right factory and supported by their international warranty (full details at the bottom of the description).
A Harvest Right Large-Sized Freeze Dryer will allow you to freeze-dry over 1,360kg of food over a year (8 – 10.5 kg per batch).Why pay thousands for pre-packaged long life food when you can make your own using healthy ingredients!
The latest model which will be manufactured in August/September 2023 features the following upgrades:
- Newly designed Solid State Relay Board, creating quicker batch times.
- Newly designed glass epoxy harness which will greatly improve the seal
- Newly designed Drain Hose Valve is stainless steel compared to the plastic valve used before
Dimensions
Overall product dimensions: 54cm W x 70cm D x 80cm H
Perfect for countertop, cart, or table.
6 trays (23cm W x 51cm L x 2cm H)
65kg for powder coated version
The powder coated version is available in black only
There is also a detachable vacuum pump that sits outside the freeze dryer.
Premier Oil Pump: 14.5kg or optionally upgrade to the oil free pump that is supplied with a back up oil pump
Power
240-volt outlet fitted with Australian compatible plug. Note that a dedicated circuit is required. The large units now run on an updated electrical specification and come with a 10 amp plug that can be used in standard plug sockets (the older versions needed a 15 amp socket)
The Harvest Right Freeze Dryer is designed to work in a wide variety of environmental temperatures, but extreme heat and cold will affect performance.
The recommended temperature range for operation is 2 – 32 °C. The most efficient temperature range is between 7-24°C. Although safe, operating your freeze dryer in temperatures above 32˚C will increase batch times and may have an adverse effect on the condensing unit (freezer). As the temperature rises where your freeze dryer operates, so does the length of time it takes to finish. This happens because with hotter operating temperatures it is harder to reach the extreme cold required for freeze drying. When running your freeze dryer in temperatures higher than 32˚C, place a small fan in a location where it can blow air on the vacuum pump. This will help the pump run more efficiently and may increase the life of the vacuum pump. Better yet, operate the unit in an airconditioned room.
Shipping Info
The large freeze dryer ships in one package with a total weight of 115kg (125kg for the stainless steel model) and on a small pallet. Item will be delivered to physical addresses, no PO boxes, they just don't fit. Shipment can only be made by courier so no post only addresses can be used for delivery (PO Box, Locked Bag, Private Mailing Bag, etc). Note that we currently cannot deliver to residential addresses including home based businesses.
Maintenance
Simply filter and replace oil. Note that the premium pump requires premium vacuum pump oil.
What’s included
Large Freeze Dryer
Premium Vacuum Pump
Vacuum Pump Oil
Oil Filter
Stainless Steel Trays (set of 6)
Guide to Freeze Drying
Impulse Bag Sealer with 3 pin 10 amp plug
Mylar Bags (50 pack)
Oxygen Absorbers (50 pack)
Why a freeze dryer?
Gardening:
A Harvest Right freeze dryer allows you to keep your home-grown fruits and vegetables fresh for years and years. Freeze drying at home is the very best way to preserve your garden harvest. It truly is the gardener’s best friend.
BETTER THAN CANNING
Unlike canning, freeze-drying causes very little damage to the nutritional value of your garden produce. Freeze-dried foods retain around 97% of the nutrients.
BETTER THAN DEHYDRATING
Heat can affect taste, color, and texture causing your garden produce to look and taste very different. Freeze-dried food, in contrast, looks and tastes just like the food did when fresh.
SAVE FOOD AND MONEY
Freeze drying the food you grow in your garden is the best way to preserve your harvest and helps you save money on your grocery costs.
PREVENT FOOD WASTE
The average American family wastes a lot of food. A recent study by the USDA found that the average American wastes about one pound of food per day, which can cost the average family up to $2,400 per year. Chances are that this average would apply to many Australian families too.
Preserve the healthy food you buy or grow with a home freeze dryer and save money by eliminating waste.
Emergency Preparation
There is no better way to prepare for an emergency than with a home freeze dryer. Freeze-dried food is perfect for emergency food supplies, bug out bags, 72-hour kits, and other survival packs. With a home freeze dryer, you will be prepared for any kind of emergency.
NATURAL DISASTERS
Most people will be affected by some type of serious disaster in their lifetime. Home freeze drying puts you in control of your family’s survival, no matter the circumstances.
MAN-MADE DISASTERS
Man-made disasters such as war, explosions, chemical spills, and terrorism, cause human suffering, loss of life, and food shortages. Freeze drying gives you peace of mind in case any of these worst-case scenarios occur.
FINANCIAL DISTRESS
A home freeze dryer allows you to easily preserve large amounts of food and create a high-quality emergency food supply, so you can take care of yourself and your loved ones in case of job loss or financial downturns.
SAVE MONEY
Buying freeze-dried food from a store is expensive. The food is often full of salt and other preservatives and the limited choice means you buy meals you may not even like eating. Freeze drying your own meals and produce is a great way to save money when building your emergency food supply.
Camping and Hunting
Harvest Right lets you freeze dry your own food at home to be used on your next hike, backpacking adventure, hunting trip, or campout. It is lightweight, has less salt, and tastes better than anything else that will fit in your backpack. It’s perfect for every outdoor enthusiast.
HIKING & BACKPACKING
Freeze dry your favorite food and enjoy it on the trail during your next hike or backpacking adventure. It is lightweight and easy to prepare (just add hot water). Take your favorite homemade or restaurant meals.
HUNTING & FISHING
Avid hunters and fishermen can end up with too much meat or fish all at once. Now you can freeze dry any extra, whether cooked or raw. When you rehydrate the food, you won’t know the difference between fresh and freeze-dried.
CAMPING
There is no reason why you shouldn’t enjoy your favorite meals at your next campsite. You can freeze-dry lightweight, easy-to-prepare meals that will taste fantastic. In fact, you can eat as well in the wild as you do at home.
ON THE ROAD
Caravan and camper trailer food should be delicious, lightweight, easy-to-prepare, and not require refrigeration. Freeze drying at home allows you to easily create weeks’ worth of food for the next time you decide to hit the road.
Pet Food
With Harvest Right’s home freeze dryer, you can feed your pets the healthy, preservative-free, home-prepared food they deserve and crave. There are many reasons to feed your pet home freeze-dried food.
HEALTHY
Feeding your pets freeze-dried food is a great way to keep them healthy. Many feel a raw diet of freeze-dried food is best for pets.
LESS EXPENSIVE
Freeze-dried pet food and snacks can be very expensive. Freeze drying at home lets you provide freeze-dried food for your pet at a fraction of the cost.
HAPPY PETS
Some pets have very finicky tastes. Freeze drying at home lets you discover what freeze-dried food your pet loves most and, since you control the ingredients, you can fully trust the food you’re feeding to your pet.
A 1-year warranty applies (6 months on the vacuum pump). Warranty eligibility will be determined by Harvest Right and honoured by Ozfarmer Australia where the claim is deemed to be caused by a manufacturing fault. User error is specifically excluded and the freeze dryer comes with comprehensive instructions. Support videos are available online. Note that this is a very high-quality item and warranty claims are minimal. Spare parts can be shipped to fix the vast majority of issues.
HR has a policy of “ALL questions, concerns and tickets are the responsibility of Harvest Right customer service. Harvest Right will make the determination on when a machine needs to be returned for service, repair or refund.” Most issues with the machines are user related and can be easily remedied via email to the Harvest Right technical team. In the event that the item needs to be returned, you will be responsible for getting the unit to a business address with forklift or TNT depot for collection.
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